Privacy Policy

1. Information We Collect

When you use this website, we may collect the following types of information:

• Contact form submissions — your name, date of birth, email address, phone number, and any message content you provide through our contact form.
• Usage data — standard web server logs that may include your IP address, browser type, pages visited, and the date and time of your visit.
• Cookies — small text files stored on your device to remember your preferences (such as light or dark mode). We do not use cookies for advertising or tracking across other websites.

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and contact form submissions.
• Schedule consultations and communicate with you about services.
• Improve the functionality and content of this website.
• Comply with legal obligations and protect against misuse.

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information only in the following limited circumstances:

• Service providers — trusted third-party services that help us operate this website (such as hosting providers), who are bound by confidentiality obligations.
• Legal requirements — when required by law, subpoena, court order, or to protect the safety of any person.

4. Data Security

We take reasonable measures to protect the information you provide through this website. However, no method of electronic transmission or storage is completely secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

5. Important Notice About Clinical Information

This website is not used to collect, store, or transmit protected health information (PHI) as defined under the Health Insurance Portability and Accountability Act (HIPAA). Information submitted through the contact form on this website is not considered part of your clinical record. Once a clinical relationship is established, a separate HIPAA Notice of Privacy Practices will be provided to you.

Please do not include sensitive medical or mental health details in website form submissions. If you are a current client and need to communicate sensitive information, please use the secure communication methods provided to you directly.

6. Third-Party Links

This website may contain links to external sites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party website you visit.

7. Children's Privacy

This website is not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has submitted personal information through this website, please contact us so we can remove it.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Email: shaina@sunrisecounselingatx.com
• Phone: (512) 710-7644